Let's talk about your process.

One or two sentences is enough: which workflow is costing time, who is involved, and which systems are in play. I do not need a finished requirements document — that is what the analysis produces. If you have a figure for how often the process runs, include it; that is the single most useful thing you can tell me.

Nothing. 30 minutes, by video or phone. Afterwards you get a written assessment — including if it says a project is not worth doing. A proposal follows only if we both think it pays for itself.

Then I will say so. Some processes run too rarely, vary too much, or have a problem that is organisational rather than technical — there, software adds nothing or makes it worse. That assessment is part of the conversation and costs you nothing.

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